Remove complexity with automated NetSuite billing

Handle more contracts and pricing models – without spreadsheets or workarounds.

Power Factors reduced revenue booking time by 94% using ZoneBilling

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Lattice achieved 90% increase in billing efficiency with ZoneBilling and ZonePayments

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TRU Solutions cut billing time by 98% with ZoneBilling and ZoneReporting

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DentalXchange built flexible, audit-ready billing for future growth with ZoneBilling

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Tech Soft freed up one month of accounts receivable work with ZoneBilling

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80
%
Faster billing

Because billing runs need fewer manual steps.

70
%
Quicker rev recognition

With ASC 606 and IFRS 15 compliance.

100
%
Of usage calculations

Automated, so rating logic stays inside NetSuite.

SOC 2
Security and compliance

So controls stay consistent across entities and regions.

Bill for anything. Account for everything.

Complex pricing models can push billing logic into spreadsheets and side systems. ZoneBilling automates contract billing and keeps charge detail in NetSuite so you can trace invoices to revenue reporting – and all the way through close.

Pricing that keeps up

ZoneBilling supports dynamic pricing and terms, so your contract billing logic keeps working as your model expands.

  • Tiered pricing, minimums, maximums
  • Rolling averages, CPI-style uplifts
  • Co-terming across customers and items
  • Built-in proration billing
  • Credit and rebill flows

Invoices that stay clean

ZoneBilling keeps invoicing consistent when usage, amendments and upstream inputs arrive in different shapes and formats.

  • Ingests usage from many sources
  • Maps and filters formats once
  • Rates, groups and summarizes charges
  • Cleanly handles negative charges
  • Supports billing in arrears

Revenue you can trace

ZoneBilling ties billing activity to the details finance teams use for revenue work, reporting and close inside NetSuite.

  • Charge detail stays attached
  • Credits and rebills stay linked
  • Drill from invoice to charges
  • Traceable reporting in NetSuite
  • Auditable contract updates at close

Teams see results with ZoneBilling

“ZoneBilling has allowed us to automate repetitive work tasks. We’ve streamlined the overall process and now our team can focus on the value-add tasks.”

Don Gill
Order-to-cash manager at Benevity
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“If your billing team is struggling to stay on top of their billing duties, you should strongly consider exploring a tool like ZoneBilling. We have several thousand recurring revenue customers, some of which are on monthly or quarterly billing, and ZoneBilling has seamlessly automated about 90% or more of this process.”

Sam Gillette
Revenue Accounting at TigerConnect
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“Our billing processes that used to take 5 days to complete monthly, are now done on Day 1. This efficiency gain cuts our manual workload by 80%... Without ZoneBilling, we would not have been able to support our customer growth without significant back office effort and a high chance of failure.”

Blair Woodbury
CFO at Devoli
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Put billing breakdowns behind you

Spreadsheets run billing

You rebuild invoices by hand, check them, then recheck them. That’s where proration errors and missed charges show up and cost you time every billing run.

ZoneBilling builds native NetSuite invoices with the right header fields and line-level detail. No spreadsheet calculations sitting outside the ERP.

Renewals create rework

Pauses, extensions, mid-term changes, evergreen terms create billing drift fast when your process isn’t built to adapt. You end up copying lines, resetting dates and revalidating logic each cycle.

ZoneBilling rolls contracts into a new term or keeps them evergreen until the contract changes – without rebuilding the structure each time.

Amendments complicate audits

An amendment hits, the invoice updates, then you spend time stitching the story together across credits and rebills. Every billing event adds to the trail you’ll need to defend.

ZoneBilling runs credit and rebuild logic in-app and keeps the transaction trail linked – so you can trace the change end-to-end.

Net negatives clutter records

Offsets multiply. Details get harder to follow. Then you start to lose trust in reporting. Net negative scenarios are where “simple” billing workflows turn into questions and cleanup.

ZoneBilling keeps negative charges as line items, and it manages the required credit memos in the same workflow – the details stay intact when NetSuite can’t invoice to a negative total.

Usage logic lives elsewhere

You’re dealing with multiple sources, multiple formats, pricing logic trapped in someone’s workbook. Every cycle repeats the same prep steps before the real billing work begins.

ZoneBilling ingests usage in any format, maps and filters it once, then rates it without spreadsheet work – so charges flow cleanly into billing.

Charge detail disappears at invoicing

Customers may want a one-line invoice, but you still need charge-level truth for reporting and revenue work. That’s where you end up maintaining a separate view of what happened.

ZoneBilling supports consolidated invoicing and keeps charge detail accessible – letting you summarize the invoice without losing visibility.

Revenue gets out of sync

When billing lives in external systems or spreadsheets, revenue work turns into manual updates and questions at close. Contract changes can trigger schedule and performance obligation edits that don’t match billing.

ZoneBilling keeps billing details inside NetSuite and keeps the trail linked so revenue stays traceable when terms shift.

Evaluating NetSuite?

We like NetSuite because it brings structure and visibility to the full lead-to-revenue cycle. You get one platform that keeps the trail intact through invoicing, reporting and close instead of spreading work across external tools.

If you’re considering moving to NetSuite, now is the time to define your must-have billing features. Our billing requirements document is a great place to start. It helps you capture your needs and compare solutions before you commit.

Get a personalized ZoneBilling demo today

Walk through your pricing, usage, renewals, amendments, credits and rebills – and see how simplified NetSuite billing keeps the detail connected through invoicing, reporting and close.

Built for complexity, designed to adapt

ZoneBilling supports any subscription, usage or hybrid billing model, and it’s ready to evolve as your terms change and your business grows.

Improve quote-to-cash
Speed up invoicing
Automate billing

Subscription billing and amendments

Simplify recurring billing and mid-term updates with automated workflows. Manage evergreen contracts, apply rate uplifts, adjust terms or update usage quantities while keeping invoicing efficient and repeatable.

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Sync CRM to NetSuite
Eliminate rebooking
Adjust contracts

Easy adjustments and credit memos

Keep contract changes connected from the NetSuite record through invoicing and into revenue workflows with the ZoneBilling-CRM integration. Automated credit and debit memos stay linked to the original transactions so the trail remains clear.

Comply with ASC 606
Comply with IFRS 15
Fair value allocation

Streamlined consumption billing

Bring in consumption data through Zone’s API wrapper, then automate usage calculations and rating so you can invoice customers by usage tiers, tier achievement, minimums, maximums, pooled usage and more.

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Calculate overages and usage
Automate usage billing
Rate and bill with ease

Wraparound revenue recognition

A contract change or usage update doesn’t have to create manual steps for finance. ZoneBilling wraps around NetSuite Advanced Revenue Management (ARM) to support flexible performance obligation management, automate contract modifications and deliver the structured data needed for accurate revenue recognition under ASC 606 and IFRS 15.

Speed up invoicing
Multiple line items
Reduce DSO

Consolidated invoicing, flexible billing

Reduce DSO with ZoneBilling invoice automation that supports the pricing strategies your business needs. Bring contract items onto a consolidated invoice, merged or separated based on the client’s needs – and attach a CSV of detailed usage when it fits the workflow.

Parent-child relationships
Dynamic hierarchy
Bill-to entities

Flexible account hierarchy

Simplify billing for complex organizational structures. ZoneBilling dynamically represents customer parent and child relationships, such as reseller structures and acquired entities, on contract objects – so customers can change their bill-to without disrupting invoicing.

Workflow efficiency
Faster onboarding
Instant support

Built-in AI assistant

Zoe by Zone gives you fast answers to billing, renewal and revenue questions. See what’s renewing next, what didn’t bill and where value may be at risk – without building saved searches.

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Frequently asked questions

How does ZoneBilling handle complex pricing models in NetSuite?

ZoneBilling handles complex pricing models in NetSuite by centralizing pricing logic inside your billing workflow instead of forcing finance to rely on spreadsheets or manual billing processes. It supports different charge structures on the same customer relationship, helping teams manage more complex invoice processing without breaking the connection to NetSuite billing.

That makes it easier to support scenarios such as:

  • Tiered pricing
  • Hybrid billing
  • Contract changes
  • Customer-specific logic

Can ZoneBilling support professional service and milestone billing?

Yes, ZoneBilling can support professional service and milestone billing in NetSuite. It is not limited to subscription revenue and can handle service-based billing alongside subscription, usage and one-time charges on a consolidated invoice.

Can ZoneBilling handle consumption-based price models and usage billing?

Yes, ZoneBilling can handle consumption-based price models and usage billing within NetSuite billing. It gives finance teams a structured way to rate, calculate and invoice variable usage without relying on spreadsheets or disconnected billing logic.

It can support scenarios such as:

  • Volume-based tiers: Price usage differently as customers move through defined thresholds.
  • Up-to pricing: Bill each usage band at the rate assigned to that range.
  • Overage billing: Charge for usage above contracted limits.
  • Billing in arrears: Invoice usage after the service period based on actual consumption.
  • Prepaid or pooled usage: Track committed balances and shared usage across products or groups.

Usage-based billing automation helps finance reduce manual calculations, improve billing accuracy and keep variable pricing models manageable as customer contracts become more complex.

Can ZoneBilling handle subscription billing and recurring revenue?

Yes, ZoneBilling can handle subscription billing and recurring revenue patterns inside NetSuite billing. It helps finance manage recurring charges, contract changes and renewal scenarios without maintaining separate billing logic outside the ERP.

It can support scenarios such as:

  • Recurring revenue: Bill repeat charges on scheduled billing cycles.
  • Evergreen contracts: Continue billing without a fixed contract end date.
  • Annual uplift: Apply renewal increases based on contract terms.
  • Co-termed upsells: Align added products or services to an existing contract term.
  • Prorations: Adjust charges when subscriptions change mid-cycle.

That gives finance a more reliable way to automate subscription billing while keeping recurring revenue workflows tied to the same system used for financial operations.

What kind of reporting does ZoneBilling provide?

ZoneBilling provides reporting that helps teams track billing activity, revenue performance and the broader quote-to-cash process. With ZoneBilling and Zone Data Platform, customers can combine data from Salesforce and ZoneBilling in NetSuite to surface real-time business insights.

That can include customer usage, MRR and ARR, retention, churn and drillable charge-level data. By keeping reporting tied to an automated billing system, finance gets better visibility into billing performance and ensures accurate reporting across operational and financial views.

Can ZoneBilling handle multi-currency and multi-subsidiary scenarios?

Yes, ZoneBilling can handle multi-currency and multi-subsidiary billing scenarios in NetSuite. It supports billing across entities and currencies, which is especially useful when new subsidiaries come online through growth, acquisition or international expansion.

That gives finance a cleaner way to standardize billing operations across a more complex structure. It also helps teams automate billing without creating separate processes every time a new entity or currency is added.

Can you configure ZoneBilling without scripting?

Yes, ZoneBilling can be configured without relying on custom scripting. It is designed to work with your existing NetSuite records and setup, which gives finance and operations teams more flexibility without depending on brittle custom code.

That matters because script-heavy billing processes can be harder to maintain across NetSuite updates and harder to adapt when pricing or billing needs change. A more configurable approach makes it easier to manage billing changes, reduce upkeep and keep the system aligned with how the business evolves.

Can I roll up invoices but keep the charge detail for finance?

Yes. ZoneBilling supports consolidated invoicing when customers want a simplified invoice view. At the same time, it keeps charge-level detail accessible in NetSuite, so finance and FP&A can drill into what drove the totals without maintaining separate trackers.

How does ZoneBilling handle amendments, credits and rebills?

ZoneBilling runs credit and rebill logic in-app and keeps the transaction trail linked. When terms change mid-billing cycle, you can trace the amendment from the contract record through the invoice and related credit and debit activity, which keeps audit work clearer at close.

How does ZoneBilling support ASC 606 and IFRS 15 workflows with NetSuite ARM?

ZoneBilling works with NetSuite ARM to keep NetSuite billing activity tied to the structured details that revenue work depends on. This helps when contracts change or usage updates occur, so finance teams have the information they need for compliant revenue recognition under ASC 606 and IFRS 15.