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RESOLVED: NetSuite Statement Line Error ("Malformed Syntax")
Status: Resolved
Date: June 9, 2026
Root Cause: NetSuite U2 Defect 888756
UPDATE: The NetSuite statement line "malformed syntax" error (Defect 888756) has been resolved globally today. New statements will process normally. For existing statements showing the error, simply Edit & Save the record to clear the error and complete the processing.

Solution7 (S7) customers - High Inquiry Volume

We are currently experiencing an unusually high volume of support requests, resulting in temporary delays to our standard response times. Our team is working diligently to address all inquiries as quickly as possible, prioritizing urgent technical matters. We appreciate your patience and recommend visiting our Help Center for immediate access to common solutions.

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