Master Subscription Agreement (MSA)
This MSA applies to all software and services offered by Zone & Co., including Solution 7. (February 1, 2026).
Support Terms of Service
Support Terms of Service govern the Support services provided by Zone & Co., except for Solution 7. This entails both Standard and Premium support offerings. For Solution 7 Support Services, please reference the Solution 7 Appendix (February 1, 2026).
Data Processing Agreement (DPA)
When a Quote/Order Form indicates that a Data Processing Agreement applies, this is the DPA that governs. (February 1, 2026).
Professional Services Addendum (PSA)
When a Quote/Order Form indicates that Professional Services apply, these are the legal terms that govern for Zone &Co., except for Solution 7. For Solution 7 Professional Services, please reference the Solution 7 Appendix (February 1, 2026).
EU Digital Operational Resilience Addendum (DORA)
The DORA Addendum applies to Zone customers who are: (i) financial entities; and (ii) the contracting customer entity operates within the European Union (EU). (February 1, 2026).
Solution 7 Appendix
The Solution 7 Appendix details the technical specifications (e.g., License Keys, Concurrent Users, Instance of NetSuite) specific to the Solution 7 product. The Solution 7 Appendix is subject to the Master Subscription Agreement (MSA).
Legacy Terms
These Terms & Conditions, where applicable, may apply to software and services subscriptions purchased by customers between May 1, 2024 and February 1, 2026.
Legacy Terms
These Terms & Conditions, where applicable, may apply to software and services subscriptions purchased by customers prior to May 1, 2024.