O2C Automation

Order-to-cash (O2C) automation is the use of software to eliminate manual processes across the O2C cycle. These include:

Order management
Credit management
Fulfillment
Shipping
Invoicing
Accounts Receivable (AR)
Collections
Reporting

Businesses that automate workflows in their O2C cycle enjoy negligible error rates, reduced revenue leakage, lower days sales outstanding (DSA) timelines, higher customer satisfaction and many other benefits.

Table of Contents

Explore our resources

NetSuite AI integrations and capabilities: The definitive guide

Finance teams’ guide to ERP bank reconciliation automation: Challenges, best practices and proven benefits

How to choose the best account reconciliation software for multi-entity closes

Book a Personalized
Demo Today

Related terms

5 Must-Know Journal Entry Examples for SaaS Accountants

5 Journal Entry Examples for SaaS Accountants

Account Reconciliation

Account reconciliation compares records to spot discrepancies and confirm accuracy. Learn how NetSuite simplifies this key accounting task.

Accounts Payable

Accounts payable (AP) refers to the amount of money that a business owes to its suppliers or creditors for goods or services purchased on credit.

Accounts Payable Automation

Accounts payable automation (AP Automation) refers to the use of technology and software solutions to streamline and optimize the accounts payable process.

Accounts Receivable

Accounts receivable refers to the money a business is owed by its customers for products or services that have been delivered but not yet paid for.

Accounts Receivable Aging

Accounts receivable aging categorizes unpaid invoices by age (0–30, 31–60, 61–90 days) to track cash flow and calculate DSO.