Complex billing, automated in NetSuite
Handle more contracts and pricing models – without spreadsheets or workarounds.
Power Factors reduced revenue booking time by 94% using ZoneBilling
Lattice achieved 90% increase in billing efficiency with ZoneBilling and ZonePayments
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TRU Solutions cut billing time by 98% with ZoneBilling and ZoneReporting
DentalXchange built flexible, audit-ready billing for future growth with ZoneBilling
Tech Soft freed up one month of accounts receivable work with ZoneBilling
Trusted by finance teams at 4,500+ organizations
Because billing runs need fewer manual steps.
With ASC 606 and IFRS 15 compliance.
Automated, so rating logic stays inside NetSuite.
So controls stay consistent across entities and regions.
Bill for anything. Account for everything.
Pricing that keeps up
ZoneBilling supports dynamic pricing and terms, so your contract billing logic keeps working as your model expands.
- Tiered pricing, minimums, maximums
- Rolling averages, CPI-style uplifts
- Co-terming across customers and items
- Built-in proration billing
- Credit and rebill flows
Invoices that stay clean
ZoneBilling keeps invoicing consistent when usage, amendments and upstream inputs arrive in different shapes and formats.
- Ingests usage from many sources
- Maps and filters formats once
- Rates, groups and summarizes charges
- Cleanly handles negative charges
- Supports billing in arrears
Revenue you can trace
ZoneBilling ties billing activity to the details finance teams use for revenue work, reporting and close inside NetSuite.
- Charge detail stays attached
- Credits and rebills stay linked
- Drill from invoice to charges
- Traceable reporting in NetSuite
- Auditable contract updates at close
Teams see results with ZoneBilling
“ZoneBilling has allowed us to automate repetitive work tasks. We’ve streamlined the overall process and now our team can focus on the value-add tasks.”
“If your billing team is struggling to stay on top of their billing duties, you should strongly consider exploring a tool like ZoneBilling. We have several thousand recurring revenue customers, some of which are on monthly or quarterly billing, and ZoneBilling has seamlessly automated about 90% or more of this process.”
“Our billing processes that used to take 5 days to complete monthly, are now done on Day 1. This efficiency gain cuts our manual workload by 80%... Without ZoneBilling, we would not have been able to support our customer growth without significant back office effort and a high chance of failure.”
Put billing breakdowns behind you
Spreadsheets run billing
ZoneBilling builds native NetSuite invoices with the right header fields and line-level detail. No spreadsheet calculations sitting outside the ERP.
Renewals create rework
ZoneBilling rolls contracts into a new term or keeps them evergreen until the contract changes – without rebuilding the structure each time.
Amendments complicate audits
ZoneBilling runs credit and rebuild logic in-app and keeps the transaction trail linked – so you can trace the change end-to-end.
Net negatives clutter records
ZoneBilling keeps negative charges as line items, and it manages the required credit memos in the same workflow – the details stay intact when NetSuite can’t invoice to a negative total.
Usage logic lives elsewhere
ZoneBilling ingests usage in any format, maps and filters it once, then rates it without spreadsheet work – so charges flow cleanly into billing.
Charge detail disappears at invoicing
ZoneBilling supports consolidated invoicing and keeps charge detail accessible – letting you summarize the invoice without losing visibility.
Revenue gets out of sync
ZoneBilling keeps billing details inside NetSuite and keeps the trail linked so revenue stays traceable when terms shift.
Evaluating NetSuite?
If you’re considering moving to NetSuite, now is the time to define your must-have billing features. Our billing requirements document is a great place to start. It helps you capture your needs and compare solutions before you commit.
Find out how ZoneBilling works with your model
Built for complexity, designed to adapt
ZoneBilling supports any subscription, usage or hybrid billing model, and it’s ready to evolve as your terms change and your business grows.
Subscription billing and amendments
Simplify renewals and mid-term updates with automated workflows. Manage evergreen contracts, apply rate uplifts, adjust terms or update usage quantities while keeping invoicing efficient and repeatable.
Easy adjustments and credit memos
Keep contract changes connected from the NetSuite record through invoicing and into revenue workflows with the ZoneBilling-CRM integration. Automated credit and debit memos stay linked to the original transactions so the trail remains clear.
Streamlined consumption billing
Bring in consumption data through Zone’s API wrapper, then automate usage calculations and rating so you can invoice customers by usage tiers, tier achievement, minimums, maximums, pooled usage and more.
Wraparound revenue recognition
A contract change or usage update doesn’t have to create manual steps for finance. ZoneBilling wraps around NetSuite Advanced Revenue Management (ARM) to support flexible performance obligation management, automate contract modifications and deliver the structured data needed for accurate revenue recognition under ASC 606 and IFRS 15.
Consolidated invoicing, flexible billing
Reduce DSO with ZoneBilling invoice automation that supports the pricing strategies your business needs. Bring contract items onto a consolidated invoice, merged or separated based on the client’s needs – and attach a CSV of detailed usage when it fits the workflow.
Flexible account hierarchy
Simplify billing for complex organizational structures. ZoneBilling dynamically represents customer parent and child relationships, such as reseller structures and acquired entities, on contract objects – so customers can change their bill-to without disrupting invoicing.
Built-in AI assistant
Zoe by Zone gives you fast answers to billing, renewal and revenue questions. See what’s renewing next, what didn’t bill and where value may be at risk – without building saved searches.
Explore our resources
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Frequently asked questions
How long does it take to implement ZoneBilling?
Implementation timelines depend on the complexity of your business, as well as whether you are implementing NetSuite at the same time. Most implementations take several months. For more details, request a demo.
Can ZoneBilling support professional services billing and milestone billing?
Yes. Many subscription revenue billing solutions do not handle service revenue or milestone-based revenue very well. However, ZoneBilling can support your services billing – along with subscription, usage and one-time billing – on a consolidated invoice.
ZoneBilling customers have implemented billing for professional services, such as:
- Milestone billing
- Time & materials billing
- Percent complete billing
Can ZoneBilling handle usage billing and consumption billing?
ZoneBilling can handle usage-based billing and consumption pricing models, including:
- Volume-based tiers
- Up-to billing
- Overages
- Billing in arrears
- Data mediation
- Prepaid usage
- Pooled usage
- Pay as you go
- AI-based pricing
Can ZoneBilling handle subscription billing and recurring revenue?
Yes, ZoneBilling can handle and report on subscription billing patterns, including:
- Recurring revenue
- Evergreen contracts
- Annual uplift/renewal uplift
- Co-termed upsells
- Minimum commitments
- Prepaid subscriptions
- Prorations
What kind of reporting does ZoneBilling provide?
With our ZoneBilling and Zone Data Platform package, customers can track the complete quote-to-cash process. We bring together data from both Salesforce and ZoneBilling in NetSuite – providing insights into customer usage, MRR and ARR, retention, churn, drillable charge data and more.
Can ZoneBilling handle multi-currency and multi-subsidary scenarios?
Yes. ZoneBilling supports multi-subsidiary billing in NetSuite OneWorld and multi-currency transactions. This helps when new entities come online through growth or acquisition.
Can you configure ZoneBilling without scripting?
Yes. ZoneBilling is configurable and designed to work with your existing NetSuite records and setup, without relying on custom scripts that can be brittle across NetSuite updates.
Can I roll up invoices but keep charge detail for finance?
Yes. ZoneBilling supports consolidated invoicing when customers want a simplified invoice view. At the same time, it keeps charge-level detail accessible in NetSuite so finance and FP&A can drill into what drove the totals without maintaining separate trackers.
How does ZoneBilling handle amendments, credits and rebills?
ZoneBilling runs credit and rebill logic in-app and keeps the transaction trail linked. When terms change mid-cycle, you can trace the amendment from the contract record through the invoice and related credit and debit activity, which keeps audit work clearer at close.
How does ZoneBilling support ASC 606 and IFRS 15 workflows with NetSuite ARM?
ZoneBilling works with NetSuite Advanced Revenue Management (ARM) to keep billing activity tied to the structured details revenue work depends on. This helps when contracts change or usage updates occur, so finance teams have the information they need for compliant revenue recognition under ASC 606 and IFRS 15.