Deliver customer-centric ecommerce experiences

SuiteCommerce is a powerful platform that offers both B2C and B2B ecommerce functionality in one comprehensive platform. It allows you to provide customers with the engaging, personalized experiences they expect while helping you to market your business to the right audiences. Plus, you'll get all the features your employees need to manage your business' unique ecommerce needs.

• B2B Ecommerce Experiences
• B2C Ecommerce Experiences

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Personalize shopping at the point of sale

Happy customers mean more sales. SuiteCommerce InStore mobile POS provides retailers with traditional point-of sale capabilities, such as cash and carry, returns & exchanges plus access to inventory and customer data, giving associates everything they need to engage shoppers and drive sales in-store as well as online.

• Full-featured Mobile POS
• Enhanced Customer Profiles
• Order and Inventory Management
• Dynamic Merchandising
• Access and Permissions
• Real-time Sales Reporting

Manage orders in real-time from anywhere

Gain a competitive edge with real-time inventory and orders visibility across all locations, including stores, online, mobile channels, and more. Manage orders from any channel in a single place for a “buy anywhere, fulfill anywhere” experience that increases customer satisfaction while lowering your operation costs. How’s that for a win-win?

• Cross-channel Order Orchestration
• Fulfillment Execution
• Drop Shipping & Endless Aisle
• Inventory Visibility
• Customer Service Management

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Optimize your inventory across locations

From warehouses to pop-up shops, optimize your inventory management using real-time inventory visibility across the company with SuiteCommerce and NetSuite ERP. Centralize stock management for drop shipping, retail stores, and 3PLs - anywhere you hold inventory – to increase sales, feature profitable products, and minimize overstocks.

• Multi-location Fulfillment
• Replenishment
• Cycle Counting
• Traceability

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Your customer and commerce data all in one place

Bring siloed data sources into a single repository so you can get the complete picture of your customer across all channels and touchpoints with NetSuice Customer Relationship Manager. Capture preferences, interactions, and transactions to create rich profiles. Offer consistent service, personalized marketing & merchandising, and targeted promotions in every channel, all in one place.

• Sales Force Automation
• Marketing Automation
• Customer Service Management
• Partner Relationship Management
• Mobile Access
• Reporting & Analytics

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